Terms and Conditions
Below Terms and Conditions apply to retail customers only. If you have a commercial account, below terms do not apply. Please check your commercial contract with us for more details.
GENERAL:
1. By placing an electronic order through the website you are
using, you are deemed to have accepted the pre-information form and the
distance sales contract presented to you.
2. Purchasers are subject to the provisions of the Law on
Consumer Protection No. 6502 and the Distance Sales Contracts Regulation (RG:
27.11.2014/29188) and other applicable laws regarding the sale and delivery of
the product they purchase.
3. Shipping costs, which are the cargo fees, will be paid by the
purchasers.
4. Each purchased product will be delivered to the person and/or
organization at the address shown by the purchaser, provided that the 30-day
legal period is not exceeded. If the product is not delivered within this
period, Purchasers may terminate the contract.
5. The purchased product must be delivered complete and in
accordance with the specifications stated in the order, and with documents such
as a warranty certificate and user manual, if any.
6. If it becomes impossible to sell the purchased product, the
seller is obliged to notify the purchaser in writing of this situation within 3
days of learning of this situation. The total amount must also be refunded to
the Purchaser within 14 days.
IF THE PURCHASED PRODUCT PRICE
IS NOT PAID:
7. If the Purchaser does not pay the price of the purchased product or cancels it in
the bank records, the Seller's obligation to deliver the product will be
terminated.
PURCHASES MADE WITH
UNAUTHORIZED USE OF CREDIT CARDS:
8. If it is determined that the
credit card used by the purchaser to make the payment has been used illegally
by unauthorized persons after the product has been delivered, and the price of
the sold product is not paid to the Seller by the relevant bank or financial
institution, the Purchaser must return the product subject
to the contract to the Seller within 3 days at the expense of the Seller.
IF THE PRODUCT CANNOT BE
DELIVERED ON TIME DUE TO UNFORESEEN REASONS:
9. If unforeseen force majeure
events occur on the part of the Seller and the product cannot be delivered on
time, the situation will be notified to the Purchaser. The Purchaser may request cancellation of the order, replacement of the product
with a similar one, or postponement of delivery until the obstacle is
removed. If the Purchaser cancels the order; If the payment was made in cash,
this fee will be paid to him in cash within 14 days from the cancellation. If
the Purchaser has made the payment by credit card and cancels it, the product
price will be refunded to the bank within 14 days of this cancellation, but it
is possible that the bank will transfer it to the purchaser's account within
2-3 weeks.
PURCHASER'S OBLIGATION TO CHECK
THE PRODUCT:
10. The Purchaser will inspect
the goods/services subject to the contract before taking delivery; Damaged and
defective goods/services such as crushed, broken, torn packaging will not be
accepted from the cargo company. The goods/services received will be deemed to
be undamaged and intact. The PURCHASER must take care to protect the
goods/services after delivery. The right of withdrawal must not be used if the
goods/services are used. The invoice must also be returned with the product.
RIGHT OF WITHDRAWAL:
11. THE PURCHASER; You may use
your right of withdrawal, without assuming any legal and criminal
responsibility and without giving any reason, by notifying the SELLER within 14
(fourteen) days from the date of delivery of the purchased product to him or
the person/organization indicated by him, by contacting the SELLER at the
following contact information.
12. SELLER'S CONTACT INFORMATION
FOR THE RIGHT OF WITHDRAWAL NOTIFICATION:
Corporate Name : Agrolit Kimya İlaç San.Tic.Ltd.
Address : Mimar Sinan Cad. 44A, Kartal 34880 Istanbul, Turkey
Email : bilgi@agrolit.com.tr
Phone : +90 850 2425273
RIGHT OF WITHDRAWAL PERIOD:
13. If the product purchased by
the Purchaser is a service, this 14-day period starts from the date of signing the
contract. The right of withdrawal cannot be used in service contracts where the
service has started with the consumer's approval before the right of
withdrawal period expires.
14. The costs arising from the
use of the right of withdrawal shall be borne by the SELLER.
15. To exercise the right
of withdrawal, the PURCHASER must notify the SELLER in writing by registered
mail, fax or e-mail within the 14 (fourteen) day period and the product must
not have been used within the framework of the "Products that Cannot be
Used with the Right of Withdrawal" provisions set out in this contract.
EXERCISE OF THE RIGHT OF
WITHDRAWAL:
16. The invoice of the product delivered to the person or
PURCHASER (If the invoice of the product to be returned is corporate, it must
be sent together with the return invoice issued by the corporation when
returning. Order returns issued on behalf of corporations cannot be completed
unless a RETURN INVOICE is issued.)
17. The return form, box, packaging, and standard accessories
(if any) of the products to be returned must be delivered complete and
undamaged.
RETURN CONDITIONS:
18. The SELLER is obliged to return the total amount and the
documents that put the PURCHASER under debt to the PURCHASER within a maximum
period of 10 days from the receipt of the withdrawal notification and to
receive the goods back within a period of 20 days.
19. If the value of the goods decreases due to a fault of the
PURCHASER or if the return becomes impossible, the PURCHASER shall be liable to
compensate the SELLER for its damages in proportion to the fault. However, the
PURCHASER is not responsible for the changes and deteriorations that occur due
to the proper use of the goods or products within the right of withdrawal
period.
20. If the campaign limit amount organized by the SELLER falls
below due to the use of the right of withdrawal, the discount amount benefited
from within the scope of the campaign will be canceled.
PRODUCTS THAT CANNOT BE USED
WITH THE RIGHT OF WITHDRAWAL:
21. The return of disposable products, goods that are in danger
of deterioration during transportation, products that are not suitable for
return due to health and hygiene reasons if the packaging is opened by the
PURCHASER after delivery to the PURCHASER, and products that are mixed with
other products after delivery and cannot be separated due to their nature is
not possible in accordance with the Regulation.
22. To be eligible for return, cosmetics and personal care
products, paper products, liquid chemical products, and consumables must have
their packaging unopened, untested, undamaged, and unused.
DEFAULT AND LEGAL CONSEQUENCES:
23. If the PURCHASER defaults on payment by credit card, the
PURCHASER agrees, declares and undertakes that he/she will pay interest and be
responsible to the bank within the framework of the credit card agreement
between the cardholder bank and the PURCHASER. In this case, the relevant bank
may resort to legal remedies; it may demand the costs and attorney's fees that
will arise from the PURCHASER and, in any case, the PURCHASER agrees to pay the
damages and losses suffered by the SELLER due to the PURCHASER's default on the
debt due to the late performance of the debt.
PAYMENT AND DELIVERY:
24. You can make your payment by bank transfer or EFT
(Electronic Funds Transfer) to any of our bank accounts (TL) specified on the
website payment screen.
25. You can benefit from online single payment or online
installment opportunities for all your credit cards through our website. For
your online payments, the amount will be withdrawn from your credit card at the
end of your order.